- Interact with us through related channels such as sales, marketing activities, or corporate events
Have questions or concerns? This Privacy Notice is designed to help you understand your rights and options regarding your personal information. We are responsible for determining how your data is processed. If you do not agree with our practices, please discontinue use of our Services. For further inquiries, you may contact us at info@zovae.com.
SUMMARY OF KEY POINTS
This summary highlights the key elements of our Privacy Notice. For full details, refer to the linked sections or review the Table of Contents below.
What personal data do we handle? The information we process depends on how you interact with our Services, the decisions you make, and the products or features you use. See: Personal information you provide to us.
Do we process sensitive data? Some jurisdictions classify certain details (e.g., race, religion, sexual orientation) as sensitive. We do not process such sensitive personal data.
Do we obtain data from external sources? Yes. We may collect limited information from public records, marketing partners, social media platforms, and other third-party sources. See: Information from other sources.
How is your data used? We process data to provide and manage our Services, enhance security, prevent fraud, communicate with you, and comply with legal obligations. Processing may also occur with your consent. See: How we process your information.
What rights do you have? Depending on your country or region, you may have legal rights concerning your personal data, such as access, correction, deletion, or objection. See: Your privacy rights.
How can you exercise your rights? You can exercise rights by submitting a data subject access request or contacting us directly. Requests will be addressed in line with relevant laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you provide to us
In short: We collect personal details you voluntarily share with us.
When you register, request information about our products or Services, engage in activities on our platforms, or otherwise reach out, you may provide personal data such as:
We do not collect or process sensitive personal information.
All details you provide must be true, complete, and accurate. Please inform us of any updates to keep records current.
Information collected automatically
In short: Certain technical details are automatically collected when you interact with our Services.
This may include:
IP address
Browser type and settings
Device details (model, OS, identifiers)
Language preferences
Referring URLs
Geolocation (precise or approximate)
Usage data (pages visited, timestamps, searches, features accessed, error logs)
Such data is essential for maintaining security, ensuring functionality, and conducting analytics.
We also use cookies and similar tracking technologies.
Information collected from other sources
In short: We may supplement our records with limited data from external partners.
Sources include:
Public databases
Marketing and joint venture partners
Social media platforms
Data providers
Examples of collected details: job titles, email addresses, phone numbers, IP addresses, intent/behavioral data, and social media profile links.
2. HOW DO WE PROCESS YOUR INFORMATION?
In short: We process personal data for legitimate business and legal purposes, including:
Creating and managing user accounts
Delivering requested Services
Communicating with you
Enhancing security and preventing fraud
Complying with legal obligations
Protecting vital interests (e.g., preventing harm)
Any additional purposes with your explicit consent
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
In short: We only process personal data when legally justified.
If you are in the EU or UK
We rely on the following lawful bases under GDPR and UK GDPR:
Consent: When you give permission (which you may withdraw at any time).
Contract performance: When processing is required to fulfill or enter into a contract.
Legitimate interests: When processing is necessary for business operations, provided it does not override your rights.
Legal obligations: When required to comply with applicable laws or regulatory requests.
Vital interests: When needed to safeguard your life or the safety of others.
If you are in Canada
Processing may occur with express or implied consent, which you may withdraw at any time. In certain cases, processing without consent is permitted (e.g., fraud detection, emergencies, legal compliance, insurance matters, or publicly available data).
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In short: Data may be shared with trusted third parties when necessary.
This includes:
Vendors, contractors, and service providers performing functions on our behalf
Business transfers, such as mergers, acquisitions, or asset sales
Affiliates, including subsidiaries and partner companies
Business partners, for promotions or joint offerings
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In short: Yes. We use cookies, pixels, and web beacons for functionality, analytics, advertising, and personalization.
We may also allow third parties to place tracking technologies for advertising tailored to your interests.
We use Google Analytics and related advertising features, such as remarketing. You can opt out via:
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In short: Personal data is retained only as long as necessary for the purposes outlined in this Notice or as required by law.
When no longer needed, data is deleted, anonymized, or securely stored until removal is feasible.
7. DO WE COLLECT INFORMATION FROM MINORS?
In short: No. We do not knowingly collect or market to individuals under 18 years of age.
If such data is discovered, we will delete it. Parents or guardians may contact us for corrective action.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In short: Depending on your region, you may have the right to:
Access and request copies of your data
Request correction or deletion
Restrict or object to processing
Request data portability
Withdraw consent
File complaints with regulatory authorities
You may also opt out of marketing at any time by unsubscribing from emails or SMS messages.
If you have questions or comments about your privacy rights, you may email us at info@zovae.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Currently, there is no universal standard for recognizing “Do Not Track” signals. Therefore, we do not respond to such browser settings. If an industry standard emerges, we will update this Notice accordingly.
10. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In short: Yes.
Australia & New Zealand
Data is handled per the Privacy Act 1988 (Australia) and Privacy Act 2020 (New Zealand). Individuals may request access or correction at any time.
South Africa
Rights are governed by POPIA and PAIA. Complaints may be directed to the Information Regulator (South Africa).
11. DO WE MAKE UPDATES TO THIS NOTICE?
In short: Yes. We may update this Privacy Notice to remain compliant with laws.
Revisions will be indicated by the “Revised” date at the top. Material changes may be communicated via website notices or direct notifications.
For questions, please contact us at:
Shandong Zovae New Material Co., Ltd.
Email: info@zovae.com
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on your local laws, you may request access, corrections, or deletion of your personal data. You may also withdraw consent where applicable.
To exercise these rights, please submit a data subject access request or contact us directly.
